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Privacy and Cookie Policy

What information do we collect about you?

We collect information about you when you register or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, subscribe to the newsletter and contact us. Website usage information is collected using cookies.

 

The following information is collected upon placing an order with Loints of Holland:

first and last name, e-mail address, billing details, company information such as company name and tax number. We require this information to enter into a binding contract (which is a purchase our products), to issue invoices, credit memos and other legal documents. This information is stored for a legal reasons.

 

How will we use the information about you?

We collect information about you to process your order, manage your account, and, if you agree, to e-mail you about status of your order, status of your payment, delivery instructions, information about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may provide you with the purchased services and deliver purchased products. Loints of Holland will not share your information for marketing purposes with companies outside the group. In processing your order, we may use information from fraud protection agencies.

 

How long do we store the information?

We store your personal information (such as name and e-mail address) for as long as your permission has not been retracted. This allows you to be able to log in and see your account and order history. We store billing details of your company for 10 years as required by tax law, which may be used for audition or other legal purpose. In case you would like your personal information to be removed, updated or modified, please contact us.