Warranty

 

Loints of Holland offers a legal guarantee of at least 2 years on all shoes. If a pair of shoes does not meet what you can reasonably expect from them, file a claim

Did you buy the shoes less than 30 days ago and have you not worn them yet? Then you can return them for free

 

What is warranty?

If a pair of Loints shoes is defective or faulty, you can rely on the legal warranty. Legal warranty means that a product is or must do what you can reasonably expect from it. A defective or faulty product caused by a manufacturing error is covered by our warranty. We will therefore handle these at all times and immediately offer a suitable solution. To be eligible for the warranty, you must be in possession of a proof of purchase (also warranty certificate).

 

What is not covered by the warranty?

  • Normal wear and tear on soles and heels.
  • Defects and damage caused by improper use.
  • Bare toes of shoes due to normal wear and tear from the outside.
  • Normal wear and tear damage to the heel.
  • Defects caused by incorrect or intensive use.
  • Discoloration of the shoes due to wheather conditions such as sunlight.
  • Transfer and discoloration of shoes to other products.
  • Defects caused by external influences, for example friction, sharp objects or chemicals.
  • Defects in water and wind resistance of footwear.
  • Changes to the product such as reparis not carried out by Loints of Holland.