You can return the shoes free of charge within 30 days after receiving your order if the size or model isn’t right. In our returns portal, you can choose whether you’d like to exchange (for a different size or another model) or prefer a refund.

Returns portal: https://loints-of-holland.shipping-portal.com/rp/

As soon as we receive your return:

• Exchange: we will ship the new pair right away.
  
• Refund: we will process the credit at that moment. We usually refund within two working days to the original payment method; depending on your bank and payment method, it may take up to five business days for the amount to show in your account.

You can do this quickly and easily Here.

You can return the shoes free of charge within 30 days after receiving your order if the size or model isn’t right. In our returns portal, you can choose whether you’d like to exchange (for a different size or another model) or prefer a refund.

Returns portal: https://loints-of-holland.shipping-portal.com/rp/

As soon as we receive your return:

• Exchange: we will ship the new pair right away.
  
• Refund: we will process the credit at that moment. We usually refund within two working days to the original payment method; depending on your bank and payment method, it may take up to five business days for the amount to show in your account.

Use the original packaging for this. That way, the chance of damage is as small as possible and we may be able to make someone else happy with it. Do you no longer have the original packaging? Then use different sturdy packaging. We look at the condition of the returned shoes and determine whether there is any depreciation.

If you have bought Loints of Holland shoes in a store, you can only return the shoes to this store. Please contact the store for this.

Register here